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Privacy Policy

Effective Date: November 15, 2024

1. Introduction

Welcome to SymbioLearn. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information.

2. Information We Collect

  • Personal Information: When you sign up for our services through Clerk, we collect personal information such as your name, surname, and email address. For payment processing, we use Lemon Squeezy, which collects payment information.
  • Usage Data: We collect information on how you interact with our platform through Vercel Analytics, including pages visited, time spent on the site, and other usage statistics.
  • Uploaded Documents: Any documents you upload are securely stored in Firebase Storage.

3. How We Use Your Information

  • To Provide Services: We use your information to deliver and improve our services. An account is required to access our services.
  • Communication: We may use your contact information to send you updates and other relevant information.
  • Analytics: We analyze usage data to understand how our platform is used and to improve its functionality.

4. Information Sharing

  • Third-Party Service Providers: We may share your information with third-party service providers such as Clerk for authentication and Lemon Squeezy for payment processing.
  • Legal Requirements: We may disclose your information if required by law or in response to legal requests.

5. Your Rights

  • Access and Correction: You have the right to access and correct your personal information.
  • Account Deletion: You can delete your account at any time. For other rights, please contact us for further assistance.

6. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. User data is secured by Clerk, and uploaded documents are securely stored in Firebase Storage.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Users can always access the latest version of the Privacy Policy on our website's landing page footer.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@symbiolearn.com